Skip to main content

Terms & Conditions

We invite you to read the following Terms and Conditions of Blanche Club Membership (hereinafter “Terms and Conditions“). In the Terms and Conditions, you will find the general terms and conditions for joining our private, gated venture offering Members the opportunity to participate in exclusive events and enjoy a wide range of luxury amenities (hereinafter referred to as “Blanche Club“). These terms and conditions also contain information about the rights of Blanche Club Members, as well as a description of the rules applicable to Blanche Club Members.

1. GENERAL PROVISIONS

1.1. The Organizer of the Blanche Club is Blanche sp. z o.o. based in Warsaw at Al. Jerozolimskie 136, 02-305 Warsaw, registered in the District Court for the City of Warsaw, XII Economic Department of the National Court Register under the number KRS 0001084387, NIP 7011186526, REGON 527566417, whose share capital is PLN 5,000 paid in full (hereinafter the “Organizer“).

1.2. The Regulations are addressed both to persons interested in joining the Blanche Club (hereinafter referred to as “Candidates“) and contain information on the procedure for joining the Blanche Club, as well as to persons whose candidacy has been accepted by the Organizer (hereinafter referred to as “Members“), and who have signed an appropriate agreement with the Organizer (hereinafter referred to as “Membership Agreement“). In the event that a legal entity or other organizational unit is a party to the Membership Agreement, the status of Blanche Club Member will be held by the specific natural person indicated in the Membership Agreement.

1.3. Acceptance of the terms and conditions of these Terms and Conditions by the Candidate is necessary to successfully submit the application form for Blanche Club membership. By accepting the Terms and Conditions, the Candidate declares that he/she is of legal age and has full capacity to enter into a binding contract with the Organizer, and that he/she has familiarized himself/herself with the criteria set forth in paragraph 2 below.

1.4. Unless otherwise agreed in writing or electronically, these Terms and Conditions, together with the Membership Agreement, constitute the entire, binding agreement between the parties.

1.5. These Regulations are available at: blanche.club. A valid version of these Regulations will be sent to you upon completion of the application form to the email address provided in the application.

1.6. The Organizer reserves the right to amend these Terms and Conditions only in the event of (i) a significant change in our business model or a change in commercial circumstances, (ii) a change in the way Blanche Club operates, (iii) in response to changes in the law. The above restrictions do not apply to the amount of the membership fee, as referred to in paragraph 4.2. below and according to which the amount of the membership fee may be changed year to year. In the event of changes, information on planned modifications will be sent to Members at least 14 days prior to their implementation. If the Member does not object to the modifications within the indicated time, the modifications will take effect.

1.7. If the Member objects to the changes, the provisions of paragraph 4.3. below shall apply.

2. HOW TO BECOME A BLANCHE CLUB MEMBER

2.1. An applicant for membership in the Club must be of legal age (must be at least 18 years old on the date of becoming a Blanche Club Member) and must have full legal capacity.

2.2. Willingness to join the Blanche Club can be expressed via the application form, available at: blanche.club, or by e-mail by submitting a statement to: members@blanche.club. The statement submitted by e-mail should include confirmation of acceptance of these Regulations.

2.3. The candidacy must be supported by at least two recommendations obtained from current Blanche Club Members or one recommendation from a Blanche Club Member and one recommendation from a Blanche Club Partner. A Blanche Club Partner should be understood as an entity that has a valid partnership agreement with the Organizer and has the opportunity to promote its products or services to Blanche Club Members as part of the Blanche Club. The Organizer works with carefully selected Partners providing luxury services or goods. The Organizer also reserves the right to invite any person to become a Blanche Club Member. In such situation, a recommendation is not required.

2.4. In order to confirm the recommendation, the Candidate must provide in the registration form, or in the application made by e-mail, the e-mail address of the recommending Member or the person representing the Blanche Club Partner, or other contact information as the case may be.

2.5. A person accepted to the Club becomes a Member after receiving a positive decision from the representatives of the Organizer, signing the Membership Agreement, and subject to payment of the annual membership fee referred to in paragraph 4 below. Membership is activated on the date the membership fee is credited.

3. BLANCHE CLUB MEMBERSHIP

3.1. The Membership Contract is concluded for a period of 12 months. The Membership Contract is automatically renewed for another 12-month period if the Member does not make a declaration of non-renewal of the Membership Contract, and the relevant declaration must be made no later than 30 days before the date of automatic renewal of the Membership Contract.

3.2. The Organizer may, in justified cases, decide not to renew the Membership Agreement, of which it will inform the Member at least 30 days prior to the date of automatic renewal of the Membership Agreement. The decision not to renew may be made if the Member violates material provisions of the Terms and Conditions or the Membership Agreement, in particular the obligations set forth in paragraphs 3.5. – 3.6. below, or if the Member is in arrears with fees for additional paid events, despite notification of his/her participation.

3.3. Members gain the opportunity to participate in meetings organized or co-organized by Blanche Club, in events organized by Blanche Club Partners, as well as in trips and trainings organized by Blanche Club. Information about events will be posted on the Blanche Club website, available at: blanche.club, and may also be communicated to Members via email. Participation in events may be subject to an additional fee, depending on the circumstances. Any additional information regarding payment for participation in events will be included in email invitations or otherwise sent to Members, as well as on the Blanche Club website.

3.4. Members also receive access to Blanche Club’s product and service offerings, including those of Blanche Club Partners.

3.5. Members are obliged to take care of the good name of the Blanche Club, as well as to behave ethically and in accordance with the rules of social intercourse during events organized by the Blanche Club or its Partners.

3.6. Members are responsible for the behavior of their companions and their guests during events and meetings organized within the Blanche Club by the Organizer or Partners.

3.7. The Organizer has the right to refuse the opportunity to participate in a club event to the Member’s companions if there is a suspicion that this may damage the interests or good name of Blanche Club.

3.8. The Organizer may also refuse the opportunity to participate in the event if: (i) there is a limit of seats at the event, in which case the possibility to participate will depend on the order of registration; (ii) if the Member fails to register his/her participation by the date indicated in the invitation to the event; (iii) in the case of additionally paid events, if the Member fails to make the payment by the established date, with the date of payment being the date on which the payment is credited to the Organizer’s account.

4. MEMBERSHIP FEE

4.1. The Member is obliged to pay an annual membership fee in the amount determined for each year by the Organizer payable to the Organizer’s bank account indicated in the Membership Agreement. The terms of payment of the membership fee are specified in the Membership Agreement. Subject to paragraph 6 below, the membership fee is payable once and is non-refundable.

4.2. The membership fee may be changed by the Organizer once per calendar year. The change in the rate of the membership fee, if made, shall take effect with the automatic renewal of the Membership Agreement.

4.3. If the Member does not agree to the increased fee, then the Member may submit a statement of non-renewal of the Membership Agreement as referred to in paragraph 3.1. above. If the information about the increased membership fee was provided to the Member less than 30 days prior to the automatic renewal of the Membership Agreement, then the Member has the option to submit a statement of non-renewal within 2 weeks from the date of receipt of the information about the rate increase.

5. TERMINATION OF BLANCHE CLUB MEMBER STATUS

5.1. Blanche Club Member status expires as a result:

a) submission by the Member of the statement referred to in paragraph 3.1. or 4.3. above;

b) Organizer’s decision referred to in paragraph 3.2. above,

c) in the cases specified in paragraph 5.2. below.

5.2. The Organizer may revoke Blanche Club Member status at any time if:

a) The Member has committed a material breach of the Terms and Conditions or the Membership Agreement and has failed to cease the breach and restore the condition prior to the breach despite an appropriate summons issued by the Organizer in writing or electronically, setting an appropriate period of time to cease the breach and restore the condition prior to the breach;

b) in the event that the Member acts to the detriment of the Blanche Club or in a manner detrimental to its good name, and has not ceased the violation and has not restored the condition prior to the violation, despite an appropriate summons issued by the Organizer in writing or electronically, setting an appropriate period of time to cease violations and restore the condition prior to the violation;

c) A member commits a violation of generally applicable laws or has been convicted by a final court sentence in a criminal case.

5.3. In case of termination of the Membership status for the reasons specified in paragraph 5.2. above, the membership fee is non-refundable. Any unpaid dues to the Organizer shall become due and payable upon termination of Membership pursuant to the above paragraph.

6. RIGHT OF WITHDRAWAL FROM AN OFF-PREMISES CONTRACT

6.1. If the Membership Contract referred to in these Terms and Conditions was concluded (i) with a Member acting as a consumer in accordance with applicable law; and (ii) outside the Organizer’s business premises (at a distance); then the Member shall have the right to withdraw from the contract without giving any reason and without incurring any costs, except for costs incurred prior to the moment of withdrawal from the Membership Contract (such as, for example, the fee for an event that the Member attended before submitting the withdrawal statement).

6.2. The right referred to in paragraph 6.1. above may be exercised within 14 days from the date of conclusion of the Membership Agreement by submitting a statement of withdrawal from the Membership Agreement to the following e-mail address: members@blanche.club.

6.3. The member may use the following statement:

“I, [name and surname], as of [date], withdraw from the Membership Agreement concluded on [date] with the company Blanche sp. z o.o., based in Warsaw, exercising my legal right as a consumer.”

6.4. The Organizer agrees to promptly, but no later than 14 days from the date of receipt of the statement, refund to the Member any payment made for the annual membership fee, less any additional amounts not paid by the Organizer (such as the event participation fee). Refunds will be made using the same means of payment used by the Member, except if the Member agrees to another solution that does not involve additional costs. The amount of the refund may be reduced by the amount of the welcome gifts.

6.5. A Member exercising the right to withdraw from the Blanche Club Membership Agreement shall be obliged to return to the Organizer any items received in connection with the conclusion of the Membership Agreement or gift amounts – if applicable. These items should be returned immediately, but no later than 14 days from the date on which the Member notified the Organizer of the withdrawal from the Membership Agreement.

7. COMPLAINT’S PROCEDURE

7.1. If a Member acting as a consumer has objections to the services provided by the Organizer, he/she has the right to file a complaint in writing (to the Organizer’s registered office address indicated in the Terms and Conditions) or electronically by contacting our customer service team via email: contact@blanche.club. The complaint should include a description of the problems encountered and the preferred solution to the problem.

7.2. Depending on the method of complaint, our response to the complaint will be sent in writing either to the e-mail address from which the complaint was sent – or to any other address indicated by the Member in the complaint.

7.3. The complaint will be considered as soon as possible, and in no case later than 30 days from the date of receipt of the complaint by the Organizer.

7.4. In the event that the complaint is not taken into account, or in the event of a negative response, the Organizer will provide information on the reason for not accepting the complaint.

7.5. The Organizer stipulates that it is not responsible for services or products offered by third parties, including in particular Blanche Club Partners. In case of objections to services or products offered by Blanche Club Partners or third parties, complaints should be addressed directly to the aforementioned entities.

8. INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA

8.1. The Organizer is the controller of personal data processed for the purpose of providing the services of Blanche Club and for marketing activities.

8.2. The Organizer processes your personal data to the extent that it was obtained directly from the Member in connection with the execution of the Membership Agreement, acceptance of the Terms and Conditions or participation in Blanche Club events. These include, in particular: first name, last name, contact information, including email address and telephone number (or others as the case may be), and history of participation in Blanche Club events.

8.3. Provision of data is voluntary, but necessary to execute the Membership Agreement and enable Members to participate in events organized by Blanche Club.

8.4. We process your personal data for the following purposes:

a) provision by the Organizer of services related to Blanche Club;

b) accountants in terms of issuing invoices, processing transfers and archiving documents in accordance with applicable tax and accounting laws;

c) to improve the quality of the Organizer’s website and for analytical purposes (i.e., to better tailor services to Members’ needs, optimize customer service processes, etc.);

d) direct marketing of our services or products, including: (i) presenting offers of our own or Blanche Club Partners’ products or services to Members for the purpose of selling them using telecommunications terminal equipment (if you agree); (ii) sending commercial information to Members via email;

e) to respond to your inquiries via email or contact form, including handling complaints and responding to inquiries regarding our processing of your personal data;

f) to assert or defend against possible claims that may arise in the future in connection with Blanche Club Membership.

8.5. Personal data is processed on the basis of:

a) contract to which the Member becomes a party upon acceptance of the Terms and Conditions or signing of the Membership Agreement;

b) legitimate interest of the Organizer i.e.:

    • conduct direct marketing of its own products and services;
    • investigation and defense against claims;
    • to improve the quality and security of the Website and the services provided through it.

c) legislation, to the extent that the Organizer is required to process your data for accounting, bookkeeping and tax purposes;

d) consent, to the extent that your data is transferred to Partners of Blanche Club, co-organizing events.

8.6. To the extent that the processing of data for marketing purposes is not permitted based on our legitimate interest, we may collect additional consents to process personal data for the aforementioned purpose.

8.7. Regardless of the legal basis for data processing under the GDPR, we also collect consent for marketing communications via electronic communication means (required by the Electronic Services Act) and consent for telephone contact for marketing purposes (required by the Telecommunications Law).

8.8. To the extent that the Organizer’s Partners conduct marketing activities promoting their products or services on their own (without the intermediation of the Organizer), the Organizer’s Partners are solely responsible for the legality of the marketing activities conducted, as well as for the content of the messages sent. Any comments or complaints in this regard should be addressed directly to the Organizer Partner responsible for the specific marketing activities.

8.9. Any consent given by the Member is fully voluntary and may be withdrawn by the Member at any time, which will not affect the legality of data processing carried out prior to the withdrawal of consent.

8.10. Members’ personal data is processed only for as long as it is necessary for us for the purposes for which it was collected. In determining how long personal data is retained, depending on the category of data, we take into account the following criteria, among others: (i) limitation periods for possible business or consumer claims (3 to 6 years) (ii) mandatory retention periods under accounting and tax law (5 years from the end of the calendar year in which the tax or accounting obligation arose).

8.11. We entrust the processing of personal data to entities that, when providing services to us, process personal data on our behalf and solely based on our instructions and guidelines (data processors or otherwise “processors”). In particular, we use data processors that are hosting providers, selected by us with due diligence, who store data on secure servers located within the EU, and other carefully selected entities that provide maintenance and IT services, accounting or bookkeeping services, customer service or other legal or advisory services.

8.12. We do not share personal data with third parties, other than Organizer Partners, co-organizing events in which the Member participates. In that case, personal data is transferred on the basis of the legitimate interest of the Organizer and the Organizer’s Partners, which is to enable offering the services of the Organizer’s Partners to the Blanche Club Members, which is the key object of the Blanche Club activity. The legal basis for the transfer of personal data to the Organizer’s Partners is also the contract (these Regulations), concluded between the Member and the Organizer, on the basis of which the Organizer undertakes to enable Members to access services and luxury goods offered by the Organizer’s Partners.

8.13. There is also a possibility that we will be required to share your personal data with the relevant state authorities (in particular, the police or the prosecutor’s office) if we receive an appropriate request from them, provided that there is a legal basis for sharing your personal data with them (e.g., a court order).

8.14. The Member has the right to access the data and obtain a copy of the data we process about him/her and, among other things, the following information: for what purposes we process the data, to whom we transfer the data, how long we process the data, and what rights the Member has. All this information is contained in these Terms and Conditions. In case of any doubt, the Member may exercise his/her right of access by contacting us at: members@blanche.club. All information will be provided within a maximum period of 30 days. The right to obtain a copy of the data may be restricted under certain circumstances if it would adversely affect the rights and freedoms of others.

8.15. If a Member finds that his/her data has become outdated or is for any other reason incorrect, he/she has the right to request that we correct it. In such a case, please contact us and we will promptly make the appropriate changes.

8.16. A Member has the right to request that we delete his/her data if, among other things, it is no longer necessary for us for the purposes for which it was collected, or if he/she objects to its processing, or withdraws consent. In this case, we will delete the data immediately, no later than 30 days after the request. We will confirm the deletion of the data by email within the aforementioned period. In legally justified circumstances (when it results from an obligation imposed by law or is necessary for the investigation or defense against claims), we will process the data despite the request for deletion.

8.17. If we process data on the basis of a legitimate interest (in particular for marketing purposes), the Member has the right to object to the processing. As with other rights, we will respond to the request within a maximum period of 30 days.

8.18. In addition, under the DPA, a Member has the right to request a restriction of processing (e.g.: if the Member questions the lawfulness of the processing we carry out), as well as the right to transfer data to another controller. If you have any comments about how we process your data, we encourage you to contact us at: members@blanche.club.

8.19. The member also has the right to file a complaint with the President of the Office for Personal Data Protection.

9. FINAL PROVISIONS

9.1. These Regulations shall be governed by the laws of Poland. Any disputes or conflicts that may arise out of or in connection with these Regulations shall be resolved amicably by the parties. If the Member is acting as a consumer, the Member has the option of using the European Commission’s Online Dispute Resolution system, available at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=PL. For more information, please visit the website of the Office of Competition and Consumer Protection. At the same time, we would like to inform you that the Member is entitled to file a complaint with either the Municipal Consumer Ombudsman or the District Consumer Ombudsman, whose details can be found at: https://uokik.gov.pl/pomoc.php.

9.2. Any disputes arising in connection with these Regulations or the Membership Agreement shall be considered by the competent common courts of the Republic of Poland.

9.3. In case of any discrepancy between the provisions of the Terms and Conditions and the Membership Agreement, the provisions of the Membership Agreement shall prevail.

9.4. The total liability of the Organizer on any legal basis arising in connection with the Terms and Conditions or the Membership Agreement is limited to the amount corresponding to the amount of the membership fee paid by the Member in the calendar year in which the grounds for liability arose. In no event shall the Organizer be liable for lost benefits.

9.5. In the event of any discrepancy between the language versions, the Polish version of the Terms & Conditions shall be decisive.

Last updated on 02/02/2024.